LETTERS
Over the years, Simone has become an invaluable part of many families’ lives -especially during the tender early stages of welcoming a new baby. The letters below are written by some of the families she’s had the honor to work with, sharing their personal experiences and deep appreciation for her exceptional care, warmth, and professionalism
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LETTERS
Our family had the pleasure of working with Simone as a nighttime doula following the birth of our first child. I was not too familiar with doula support and was a little nervous having a stranger look after my newborn at night.
Simone instantly put our new parent concerns at ease. She is warm, knowledgeable, and was so loving towards our baby boy.
On a typical night she would arrive by 9pm and assist with the nighttime bath, the final feeding of the night/burp/change diaper/put baby down for bed. In between feedings throughout the night she would do baby + mom’s laundry, restock diapers/wipes, clean pump parts, bring mom snacks throughout the night, and leave around 7am.
I can’t recommend Simone enough. Not only did I trust her 100% to watch over our newborn, but she provided great guidance on anticipating next steps for the baby. As well as how to lay the foundation for a good sleep routine.
Simone has so much experience with babies and children, we feel so lucky to have found her. We were sad to see her time come to an end and hope our paths cross again down the road.
Anyone who gets the chance to work with Simone would be so lucky. We cannot recommend her enough!
Sincerely,
Meguire and Dustin
We can't recommend Simone highly enough! We were told Simone was one of the best night nurses at Newborn Nurtury, and we were not disappointed!
Simone is a lovely woman who truly loves and cares about babies, with an infectious smile and sunny personality that was contagious for both our son and us parents alike. She's extremely knowledgeable and experienced, intuiting what your baby needs and reading his cues in ways that would be impossible for new parents to know. We were extremely assured our son would have restful nights with Simone and were able to go out on date nights with confidence he would be well-taken care of (and pampered!) in our absence. Beyond merely caring for him, Simone stimulated him as well, with indulging massages, singing to him in French and Portuguese, and other techniques she's learned from years caring for newborns.
Simone also makes an effort to impart her knowledge to parents, demonstrating the right way to bathe, burp, and feed babies. And she made efforts to also give us a roadmap for later even after her time with us, such as how to introduce solid foods and how to wean him gradually off night feedings.
She's also very knowledgeable about baby products. For instance, our son had persistent dry skin and a diaper rash that our lotions/creams weren't fixing, but Simone knew of two other products that were either organic or higher-potency which took care of both problems immediately.
Simone also went above and beyond doing some small tasks around the house we didn't even ask her to do, such as organizing our son's chaotic clothing drawers. In addition, she taught us how to safely remove stains from our son’s clothes before washing, so that any bacteria was eliminated.
Again, we can't recommend Simone highly enough, as we not only got more sleep during her time with us, but also came out smarter and better parents for having her in our home!
Christy and Billy
It is our pleasure to recommend Simone Santos for employment as a Nanny. She has been with our family for a little over a year, joining us when our twins were less than two months old and continuing to the present.
Let us start by saying that Simone is simply the best child taker you could dream to find! She loves children and children love them. She has done an excellent job taking care of them during this year and also helping us (the parents) go through a very difficult adjustment period!
While both of us were working, Simone was responsible for organizing the babies’ routine. She sleep trained them and gradually introduced them to age appropriate activities, feeding and education. She occasionally took care of our older kid (now 4 years old) in addition to the twins, when school was out or when he was ill. She would always maintain the kids’ room, bath and play areas organized and spotless. Another one of Simone’s amazing talents is her language skills. She would talk and sing to the babies in English, French, Brazilian Portuguese, and taught them to dance, clap their hands and play little musical instruments!
Simone also surprised us with her amazing cookie skills—which, since we are both originally from France, is quite difficult! She puts the same passion in preparing nutritious meals and snacks for the kids. She will make everything from scratch and, at the same time, be organized and efficient to make it look like magic.
Recently, Emma has decided to resign from her position and spend more time with the babies. It was a very hard decision to make, as it means that we will no longer be able to keep Simone in our employment. The twins will miss her so much, and Simone loves them like her own children. On the positive side, it means that another family will be blessed to have her in their kids’ life.
Emma & Ariel
Please accept this letter of recommendation on behalf of Simone Santos. I’m delighted to write this letter for an excellent year and four months of caring for our child.
On a business weekly basis, Simone provides highly skilled care of our child from the newborn to toddler stage. This includes regular diaper changes, feeding, maintaining a regular nap schedule (he sleeps 12-14+hours a day), and support of age appropriate stimulation and development activities.
In addition, Simone launders our child’s linens and clothing regularly which includes folding and putting away clothes. I have often asked for her help to select and store outgrown and season clothing and on occasion asked for her help to pack a suitcase for a trip with our child.
Simone ensures that all areas of the home being utilized are clean and tidy at the end of every activity with our child. She organizes and picks up toys, clean-up child messes and generally keeps a tidy home for us.
Areas where we feel Simone has excelled include preparing made-from-scratch meals daily for our child. She will even prepare extra and freeze individual portions for us to use during the weekend when she is not around. She also has taught our child Portuguese and French, creating a foundation for the future. Our child also enjoys many activities outside the home with Simone as welli ncluding frequent walks to play in the park, the water park, visiting the duck ponds, Aquarium in Seattle, going to the library, attending weekly Gym class and accompanying us on doctor’s visits.
Finally, what we are most pleased with is our child’s happiness, health, curiosity, bravery, and kindness. With Simone, our child is giggling, hugging, and learning every single day. In short, we are very pleased with the excellent care Simone provides and the great relationship she has forged with our child. With many thanks and deep appreciation,
Sincerely,
Nina
I am delighted to write this letter of reference on behalf of Simone Santos. For the last year and a half, Simone regularly provided child care services for our three children - b/g twins currently 4%years old and l year old son, whom she started to care for when he was about 5 weeks old. Simone is a wonderful, warm, and patient person. She is always punctual, very reliable, and is flexible in accommodating our scheduling needs.
All three children love to have her over and our youngest lights up when he sees her. she lovingly engages our twins about their days, encourages creative and artistic play, and is patient but firm with them when needed. Additionally, she frequently speaks Portuguese and French to all three children. Simone cleans up after the children, organizes their play spaces and room, and does their laundry, always leaving the spaces cleaner and more organized than when she arrived. I am still in awe at how much she can get done while taking splendid care of our children.
I wholeheartedly recommend Simone as a caretaker for children of any age. She has been simply delightful and has become part of our family! Any family would be lucky to have her care for their children.
Regards,
Tammy
Simone has been such an incredible person to meet and she has taken exceptional care of our
daughter. In addition to that, being around her is like taking a graduate course on how to be a parent.
She taught me how to bathe my daughter correctly, told me proper creams and tools to purchase,and is always available to answer my questions. Her knowledge and passion has provided me the confidence and tools to be the best mother I can be for my daughter.
Prior to Simone, I had a few bad experiences with night nurses which left me feeling very anxious about the next person taking care of my daughter. Upon meeting Simone, those fears dissipated quickly as she has the most peaceful and loving aura. She cares for my daughter with such joy and not like it is her job, but her passion. She sings to her in French and looks at her with such love. This is the person you want to care for your child.
Simone has helped me establish a bedtime routine for my daughter which leaves her falling asleep at the same time every night. My daughter is 3 months old and will consistently sleep 10 hours straight. To finish this off, I am sad that my 8 weeks with Simone is over. I've grown fond of having her in our lives and can't wait to have a second baby so that I can see her again. She is a wonderful person, amazing caregiver to our daughter, and great teacher. She truly is a newborn care specialist and
makes me look like a rockstar mom in my mommy and me classes. You are in amazing hands with Simone.
We love you, Simone!
Kindly,
Christine & Matt
I am writing to share my glowing recommendation of Simone Santos as a baby nurse / newborn care specialist. Simone supported my husband and me as a night nurse for our newborn twins over the course of 12 weeks. There is no way we would have survived this period without her! She is a total pro and not only took wonderful care of our children, but also taught us some very helpful tools and techniques, as we were first-time parents. Some of the things we love about her:
Simone was always on time (and often a little early!). She has a naturally calming energy and presence, and after long days with the twins, we felt such a sense of relief each night she stepped in the door.
Simone is a baby whisperer. Early on, there were many nights where one or both babies would be fussing and hard to get to sleep. She knew exactly how to soothe them and make them feel at ease. She is maternal in nature and her love and care for our babies was felt at all times.
She is very proactive with household tasks. Without asking, Simone took it upon herself to keep all our laundry (of which there is a lot of in the early days) moving overnight. We’d wake up to find our whole family’s clothes washed, folded, and organized, along with all the babies’ clothes and linens cleaned and put neatly away in the nursery. This was beyond helpful, as we often didn’t have time or energy to complete all these chores throughout the day. Same goes for washing dishes and the many bottles/pump parts that accumulate.
Given her many years of experience, Simone was able to recommend products that were helpful for our specific circumstance—for example, one of our babies had reflux and she recommended formulas and feeding techniques to support her. Her twin experience was also extremely helpful, as she showed us how to feed both babies at once which was a game-changer for both our daytime and nighttime routines.
At the same time, Simone was always respectful to our wishes as parents. Our children were born prematurely and upon being discharged from the NICU, there were certain elements around feeding that were important to us (e.g., when to use formula vs. breast milk, our desire to use a sanitizer for all the bottles, the amount we wanted to feed them, etc.). She always adhered to these requests and never tried to push her own agenda.
I could go on and on. Simone is truly wonderful, and I cannot recommend her enough. She was an integral part of our family’s support system during those blurry, early days as first-time parents. If you hire her, you will never look back!
Best,
Emily
It is with so much love that I write this recommendation. Simone Santos waltzed into our family 2 weeks ago like an angel sent to us. I wasn’t planning on having a baby nurse for my daughter Imani because I gave birth at the height of the pandemic in LA and I was scared to have anyone come into our home. 3.5 months later Covid was still here but I became so distraught from sleep deprivation that I made that big choice to allow helping hands into my life. And how GRATEFUL I am that I did. Her presence put us all back together after a very stressful and isolated postpartum period. Her time with our family truly restored us to the laughter filled home we used to be.
I’ll start by saying Simone is so incredibly responsible concerning all things pandemic! She slept in a mask in Imani’s room. I never once saw her mask off of her nose or her touch her eyes. She is so clean and conscious. After a few hours of observing how she operated I had nothing but comfort and ease about her being in our home and caring for our daughter.
Simone filled our house with joy. Her energy is pure warmth and happiness and she is passionate about what she does. Her job went so far beyond washing bottles, pump parts, laundry, feeding, burping, bathing and being up all night. She bonded with Imani as though she was her family. She recited positive affirmations for her, gave her acupressure massages and sang her songs. My daughter fell madly in love with her. So did my husband and I. We wish she was family.
Simone is absolutely brilliant. I told her I was open to learning from her wisdom and she was so generous with it. I looked at my time with her as continuing education. I took notes like I was in school. She taught me so much about the years ahead in parenting and how to start now with raising an independent, confidant, respectful, happy child. With that being said, she was not pushy about anything but just super giving with her time, energy, and knowledge to help me find my way as a first time parent. Besides being very educated she has 3 thriving adult kids that she raised and the experience of raising kids in other families. Simone’s wisdom runs deep.
In her 3 months here she taught Imani to play with new toys so she could develop motor skills, she practiced tummy time and actually got her to enjoy it and become much stronger. She was always pleasant and happy to help despite my daughter being up and down all night. In the morning Simone was there to greet me with a cup of coffee and that smile that a mask can’t hide. She cooked us phenomenal meals that made us forget that we haven’t eaten out in a year. She made it possible for my husband and I to breathe, connect, relax, and get back to the magical journey of parenting with the excitement it began with. We will forever be grateful for Simone. Any family that gets the privilege of her care will be a lucky one..
With Love,
Alexis
Simone Santos has been our family child-care provider for nearly four years.She began working with us when our four-year-old son was just three-months-old. She has also cared for our two- year-old son, since he was born.
Simone has a level of expertise, an attention to detail, and an overall enthusiasm that is unparalleled. Her attention to the care of our children has consistently been her top priority. She has boundless energy and brings our children - almost effortlessly it seems - to parks, the zoo, playgrounds, museums, restaurants, classes, and the local pool. She is always looking for more ways to engage our children. Beyond her eagerness, she brings significant and sophisticated experience to her work. She connects easily with children by teaching them through pretend play and language development. She can engage a child for hours with art projects, reading, and playtime.
Our impression of Simone's work is validated by other parents and professionals around us. Other parents and teachers often approach us to tell us how "wonderful" Simone is. Our oldest son's preschool teachers have told me on numerous occasions that in their interactions with many child-care providers, Simone is exceptional.
The mother of three successful children, we feel confident in the valuable advice Simone has given us. One such example is that upon the birth of our second son, she provided guidance when on how to handle the transition for our oldest son. There are countless other moments where Simone's judgment has guided us to make effective parenting decisions. In short, Simone is so much more than an "outsourced" daycare; she has been a partner in raising our children.
Her attentiveness is remarkable, and we never second guess the safety of our children when they are under her care. In addition, I have never seen her raise her voice at either of my children as she does not believe in that as a means of discipline. She speaks calmly and rationally and gives the boys a "time out" when necessary. She uses positive reinforcement (praise, love, hugs, and stickers) to encourage them to make good decisions.
Fluent in French and Portuguese, she speaks only Portuguese to our children (by our request). Both boys are now fluent. This has been amazing for us to watch.
She is warm, loving, patient, kind, and a wonderful addition to any family. We are saddened that she will be leaving ours and highly recommend her to a wonderful family. We believe that.
Simone provides the best childcare of any nanny we have ever seen and she will always receive the highest recommendation from us.
Please do not hesitate to contact us if you want to learn more about Simone's many achievements as a nanny.
Sincerely,
Mikala and Adam
I am writing to highly recommend Simone Santos as a night doula. During the past two months, Simone has been an invaluable part of our family's transition to life with our newborn, and we cannot speak highly enough of her skills, professionalism, and compassionate care.
From the moment Simone joined us, she demonstrated an exceptional ability to understand and respond to our needs. She brought a sense of calm and reassurance into our home, which was especially important during those early, sleepless nights. Her extensive knowledge of newborn care and breastfeeding was evident in every interaction, and she provided us with practical advice and support that made a significant difference in our confidence as new parents.
One of Simone's standout qualities is her unwavering dedication and commitment. She was always punctual, reliable, and willing to go the extra mile to ensure that both our baby and I were comfortable and well-cared for. This includes but is not limited to preparing daily nourishing breakfasts, taking care of our and the baby’s laundry, stocking up the nursery, and providing support during pumping sessions. Her gentle demeanor and empathetic nature made it easy to trust her completely with our baby's care, allowing us to get the rest we desperately needed.
In addition to her practical skills, Simone has a wonderful way of connecting with both parents and baby. She took the time to listen to our concerns, offer tailored advice, and provide emotional support during what can be a very challenging time. Her presence was a source of great comfort, and her positive attitude and warm personality made the entire experience much more manageable and enjoyable, even for our three dogs.
My wife and I are incredibly grateful for Simone's assistance and cannot imagine having navigated the early months of parenthood without her. She is a true professional, and her passion for supporting new families is evident in everything she does. I have no hesitation in recommending Simone to any family seeking a skilled, compassionate, and dedicated night doula.
Sincerely,
Nicole & Noreen
From the day she first entered our home, Simone has been nothing short of exceptional. Simone does not simply take care of a child; she cares for the child. Her passion for and extensive experience in newborn care is extraordinary and was clear from the first night that she tended to our baby. She is gentle and patient, no matter how challenging a baby may be, and always handles our child with constant and soothing attention, affection, and encouragement, with positive affirmations and songs (in multiple languages!).
Simone understands the great trust that new parents put in her, and put our minds at ease with her responsible nature. Our baby was always monitored under Simone’s careful watch, such that we could feel comfortable being in another part of the house for the night or going out to dinner. In addition to her caretaking skills, Simone is a consummate professional: always on time (if not five minutes early), polite and respectful, exceedingly neat, and diligent. She was great with visiting friends and family members, and an immense help on family road trips.
Simone is as much of a teacher as she is a caretaker, and in just the few months following our baby’s birth, we learned more from her than from all the instructional books we read during pregnancy.
Simone’s approach to child care is comprehensive: from her we have learned about proper nutrition and feeding techniques, the nuances of sleep patterns and sleep training, the value of massage and bath time for babies, a baby’s communication methods, what products to use and not to use, and, of great importance, hygiene in all parts of baby care, whether it be bottle cleansing, food preparation, clothes and bedding sanitation, or contact with and handling of the baby. We regularly wonder where we’d be without her instruction, which often prevented problems before they started and certainly has made our baby safer and healthier.
We could not have pictured our baby in better hands than hers and feel very grateful that she has played such an important and consequential role in the shaping of our child’s early life. We highly recommend Simone’s services, and I would be happy to provide any further information on Simone and our experience with her if desired.
Tyler
I hired Simone Santos as our Night Nurse/Doula to help care for our newborn son. She started working 12-hour nights with us when my son was 2 days old and stayed with us until he was one month old and if there was any way I could keep her longer I would have.
Simone is everything I could have hoped for in a night nurse/doula and more. She is one of the kindest, most thoughtful, professional, respectful, experienced, and knowledgeable people I have ever met. Simone was trustworthy, calm, gentle and so loving with our newborn son as well as with our 3.5-year-old daughter who also adores her. Simone would go out of her way to help my daughter get ready for school in the morning, play with her when I was nursing the baby and even make us all breakfast (the best pancakes ever!). Simone was instrumental in making sure our daughter received the additional attention she needed to feel secure in those early weeks of transitioning to a family of four.
She also always ensured the nursery was clean, organized, and well-stocked with all the products we needed, and she also made great recommendations for products and all the things that would benefit our newborn as well as would help my postpartum recovery and overall wellbeing as a mother of two.
I could not be more grateful for Simone's partnership, support, guidance, presence, and friendship, especially during those very exhausting middle of the night feeding sessions day after day. It was so wonderful to have someone that I could not only trust implicitly to care for our newborn son, but also someone that I could have honest conversations with about motherhood and babies and ask endless questions too without receiving any judgement, just honest support. Simone is someone that truly, truly loves and cares about the babies, mothers, and families she works for and is totally devoted to her job.
I wholeheartedly recommend Simone Santos as a Night Nurse/Doula and only wish she could work with us forever! Any family would be so lucky to have Simone care for their baby and support their family during such an incredible, challenging, and extraordinary time.
Gracie
We began working with Simone in September 2024 for twelve weeks when our twin boys were 3.5 months old. They immediately warmed to her and some of their first smiles were at her when she would arrive for another night with them filled with singing and laughter and joy.
Simone has been a special gift to our family. She is so gentle and loving with our boys and incredibly supportive of us as parents. Her knowledge and experience with children is vast and has helped ease some of our anxieties and increase our confidence as first-time parents. Simone is reliable, flexible, and kind, which made our time with her some of the most supportive and manageable weeks since the start of our new life as parents. We genuinely don’t know what we’re going to do without her.
There is no doubt that Simone will bring love, joy, and care to your home and family. She will love your kids like they are her own and work with you as a team giving you peace and calm to sustain you even when she isn’t there. Hiring her will be the best decision you make for your family. She’s a remarkable teammate and caregiver. We’re already envious of your time with her.
All our best,
Robbie and Melissa
Simone Santos was our newborn care specialist for 3 months after the birth of our twin boys. She was a true blessing in our lives.
On a usual day she would come promptly at 9pm, preparing the boys meals, washing the bottles and preparing the crib ready for bed.
Simone is very organized and keeps a sterile environment. Over the night time she is spending time with the babies, holding them, feeding them, changing the diapers, doing the baby laundry and overall keeping everything running perfectly in check. She is also excellent at playtime in the baby's development and sang to the babies in French on a daily basis.
Then around 6am in the morning, she is getting them ready for the breastfeed, which I always enjoyed a good cup of coffee with her and some great talks about life and spirituality. Simone is also an impeccable cook and we were lucky to have some amazing Brazilian and european dishes with her at our house in Joshua Tree.
She is always on time, dressed beautifully and professional in all aspects.
One of the things we greatly enjoyed is her knowledge about the babies' health and what we should do next. She is highly intuitive to the babies' needs and we credit their health and growth to her. She was also completely available to us when we needed her for extra hours outside her normal shift. We were so grateful that she was so flexible and accommodating.
She is truly a great person and anyone that has the opportunity to have their baby with her, is lucky - with no exaggeration. Not only does she have a high professional level but comes from a deep and honest place of love.
She is an advocate for children and will love and care for your baby as if it's her own. You can have complete trust in her, as if she was family.
Our twin boys will always remember her and we plan to stay in touch with visits in the future. We will love Professor Simone Santos forever!
Thank you.
Sincerely,
Tara and Dennis
It is with great pleasure that I write this letter of recommendation for Simone Santos. I met Simone at the end of 2020 and hired her to assist my family as the night nurse for our newborn twins. I cannot express in words how grateful I am to have had her help the last few months.
Simone consistently demonstrated a calming and soothing demeanor, despite my babies' disposition. She is trustworthy, knowledgeable, caring, patient, and responsible.
The first time she came to our house I was immediately impressed by her calming presence - a quality that anyone who is taking care of newborns will greatly appreciate. I have learned that babies feed off of their caretaker's energy. If the person holding them gets nervous or frustrated when the baby cries, usually the baby will cry louder. Simone did not get nervous or frustrated when my babies cried and in turn was able to calm them down. Moreover, her calm demeanor helped me to relax and to more easily soothe the babies.
Night after night Simone helped bathe our babies and gave them soothing massages before bedtime. When my baby boy developed a rash on his skin, I appreciated that she gave me suggestions on what we could use to treat his skin. She has also given me a lot of great tips on things ranging from how to bathe them to what type of diapers and eats would be good to use As a bonus she's also shared a lot of strategies for dealing with my toddler's mood swings, teaching her how to listen and setting healthy boundaries.
Because of Simone, I have been able to sleep longer and more peacefully at night knowing that someone I trust is looking after my babies.
Sincerely,
Crystal
When it was time for our family of three to become a family of four, it was very important for us that our 2.5 year old daughter’s nighttime routine stayed as consistent as possible to help with the transition of a new family member and also that we were able to get enough rest to be able to show up in our greatest capacity possible for both our children in the daytime.
This person that would become part of our family for the next ten weeks would need to not only have a wealth of knowledge to take care of a newborn, but also have a warm energy that would help meld our family together.
There was no need to look any further for a night doula after meeting Simone. There is no one who will love and cherish your children more while also looking out for you and your
family’s well-being than Simone Santos. Our son ended up coming early - while we were mostly on top of everything, his early arrival had us feeling a bit unprepared. From the
moment she stepped into our house,
Simone exuded such calming and kind energy, warmth, and positivity that lit up the room. We immediately commented to each other how much we loved her energy and how grateful we were to have such a perfect fit for our household. She continued to prove that for the ten weeks we were so blessed to have with her. Her good
qualities became infectious and she became a wonderful example in the house of how positive affirmations can transform your mindset and caretaking.
She would come promptly at 7pm, greet our family (including a very sweet routine with our daughter which included her running into Simone’s arms by day 3), and then take our son into her arms and sing to him. If he had been crying before, he would stop, so soothed in her presence. If he was sick, she would say he was healing. If I was having an emotionally or physically rough day she would gently urge me to stop moving (very hard for me), relax, and drink a delicious tea she would make. She took care of all the washing, sanitizing, and organizing of all our bottles, pump parts, and baby related items.
She stayed on top of his laundry, restocks, and had recommendations for anything we asked. We know our son will miss her presence so much and our whole family will! She has truly been a blessing. She is an honorary member of the family at this point and we are so thankful to have found someone that not only kept our son safe and happy but embedded him with SO much of her love. That is priceless.
Best regards,
Kirstin & Ben